INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What if my order arrives damaged or incorrect?

Please contact the vendor directly through your BUYABA account dashboard, or reach out to our customer support team. We’ll assist in resolving the issue promptly — through a replacement, refund, or return.

Can I return or exchange an item?

Yes, most vendors accept returns within 7–14 days of delivery if the item is unused and in its original packaging. Return eligibility depends on the vendor’s policy, which can be found on each product page.

How long does delivery take?

Delivery times vary depending on the vendor’s location and your shipping choice. Standard shipping typically takes 5–15 business days, while express options are available for faster delivery.


 

Are the products on BUYABA.COM authentic and verified?

Absolutely. Every vendor is verified by our team before listing products. We work closely with sellers to ensure all items meet our quality, authenticity, and safety standards.

Can I buy from multiple vendors in one order?

Yes! You can add items from different vendors to your cart and check out all at once. Each vendor will handle and ship their products directly to you.

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